Privacy Policy
Effective Date: 4/13/2025
ProperFi, Inc. (“ProperFi,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://properfi.io] use our services, including our platform for fractional real estate investments.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). This includes:
- Personal Information You Provide:
- Account Information: When you register, we collect your name, email address, phone number, mailing address, date of birth, and other relevant details.
- Investment Information: Details about your investment preferences, transaction history, and holdings.
- Payment Information: Billing address and payment method details. Note: We do not store full credit card numbers; payments are processed through secure third-party processors.
- Verification Information: For compliance with legal obligations, we may collect identification documents, Social Security numbers, or other government-issued IDs.
- Information Collected Automatically:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, and other usage statistics.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site usage, and assist in our marketing efforts.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, operate, and maintain our services.
- To process transactions and send related information, including confirmations and invoices.
- To verify your identity and comply with legal obligations.
- To communicate with you, including sending updates, security alerts, and support messages.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, prevent, and address technical issues and fraudulent activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Affiliates: Our affiliates, in which case we will require them to honor this Privacy Policy.
- Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request transfer of your personal information to another service provider.
To exercise any of these rights, please contact us at [[email protected]].
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
7. International Data Transfers
Your information, including personal information, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ProperFi, Inc.
Email: [email protected]